Please note, available 24 hours a day for emergency or critical support. Fast, Friendly Service.
Email or Mobile are the best way to reach us; as monitoring all the social accounts takes a fair bit of time 🙂
Please contact us at any time regarding questions, comments or concerns. We don’t care about the time or charge more.
Let’s have an example, your website has gone down and your’re running a huge promotion next week. It’s down. It’s dead.
It’s 3am in the morning before the promotion starts and you are very worried. What do I do?
Call Us. You don’t get charged for calling outside office hours – whatever that really means; I hate that stuff. For a real Mess or Cockup
Call us. We’ve done support for companies with 81,000+ users in all time zones. If you are a customer and you call me at 3:17 am
local and something isn’t right; I’ll fix it – because you know when you signed up with me we agreed to terms which were 24/h support.
Plus it gives me a puzzle to solve and I love those, haha.
We appreciate any and all feedback!
Coral Sea IT